With best offer, you can offer the seller a price you're willing to pay for the item. The seller can accept, decline, or counter your offer by suggesting another price.
Are you a seller looking to add a Best Offer option to your listings? Read our article on adding Best Offer to listings
Best Offer is a great way to buy the item you’ve been looking for at a bargain price. As well as saving money, you won’t have to wait for the listing to end to buy your item, if the seller accepts your offer.
You can make a Best Offer on listings that have a Make Offer button.
Once you’ve found an item you want to buy that accepts Best Offers, here’s how to make your offer:
If you’ve added the item to your Watchlist, you can also select Make Best Offer next to the item in your Watchlist.
If you’re making a Best Offer on an item that offers personalization, you can add your personalization comments in the Message field once you select Make Offer.
Tip
When you make an offer or counteroffer, you’re committing to buy the item if your offer is accepted. If you entered your payment method when making your offer, you'll be charged if the seller accepts.
Not all listings have the option to make an offer, but you can filter your search results to find sellers who do accept offers.
When you’re searching for the item you’d like to buy, you can select Accepts offers at the top of the search results to see listings with Best Offer.
You can also use Advanced search to find Best Offer listings:
The seller has 24 hours to decide whether to accept or decline your offer. They can also suggest another price. If they don’t respond to you in that time, or if the listing ends before they respond, then your offer expires.
If the seller responds, they may:
Tip
Your offer only applies to the item price. Shipping costs and all the other terms specified in the seller’s listing remain the same.
When you make a Best Offer or a counteroffer, you're agreeing to buy the item at that price if the seller accepts. However, if you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.
You can retract an offer if:
You won’t be able to retract your offer if:
If you’re using the eBay desktop site, here’s how to retract a Best Offer or a counteroffer if it meets the requirements above:
You can also retract your offer on the item page by selecting Review offer and then Retract offer. If you’re using a mobile browser or the eBay app, go to the Best Offer cancellation form - opens in new window or tab to retract your offer.
When you’ve got your eye on something and have a certain price in mind, you can increase your chances of the seller accepting your offer by having a Best Offer strategy. Here are some tips for making offers:
If you watch an item or add it to your cart, the seller can send you a special offer for that item. If you receive an offer, you’ll get an email and a message in My eBay - opens in new window or tab . If you select Review offer in this message, you can review and respond to the offer.
If you'd like to accept the offer, select Accept offer and proceed to checkout to complete your purchase. Keep in mind that until you pay for the item, the item will still be available to other buyers and the seller can change their mind at any time. If you’re not interested in the offer, select Decline offer.
You can also make a counteroffer if you'd like to negotiate a better price. Here's how:
The seller can then accept your counteroffer, decline it, or send you a counteroffer. You can send a maximum of 4 counteroffers to the seller. Find out more in our article on counteroffers.
Each offer from a seller is valid for 48 hours or until an offer is accepted, whichever comes first.